We are pleased to announce that Lianet (Lia) Albuerne has been appointed to the postion of Operational Improvement Lead at AGAT Laboratories.
In this role, Lia will focus on bringing our Client Services and Business Development maintenance functions closer together, identifying opportunities to strengthen processes, clarify responsibilities and create a more connected experience for our clients.
Prior to joining AGAT, Lianet progressed through sales and client-focused roles within her industry. Her experience included managing the full sales cycle, building and maintaining client relationships, coordinating across departments and delivering a high standard of customer experience.
Since joining AGAT’s Business Development team, Lia has been able to apply that experience while gaining firsthand insight into our clients, operations and sales processes. This combination of external sales experience and firsthand understanding of AGAT’s client needs positions her well to identify where we can improve the way our teams work together.
As Operational Improvement Lead, Lianet will work across Client Services in the Environmental Prairies region to strengthen workflows, improve collaboration and help ensure our internal processes ultimately translate into a better experience for our clients.
Please join us in congratulating Lianet on her new role.
Lianet Albuerne
Operational Improvement Lead
AGAT Laboratories
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